1. Program Description
Rentyn may send and receive SMS or MMS messages for property operations, including tenant intake, maintenance details, routing updates, landlord alerts, account onboarding, billing notices, support, and service messages. Message frequency varies based on account activity, tenant communication, and configured workflows.
Rentyn's mailing address is 265 rue Hymus, Pointe-Claire, QC H9R 0G2, Canada. Rentyn serves customers in Canada and the United States.
2. Consent
By providing a mobile number to Rentyn, opting in through a Rentyn workflow, texting a Rentyn-enabled number, or authorizing Rentyn to contact tenants or staff, you agree to receive text messages related to the relevant service or property workflow. Landlords and property operators are responsible for obtaining and maintaining legally sufficient consent from tenants, residents, vendors, staff, and other recipients where required.
3. Opt Out and Help
You can opt out of Rentyn text messages by replying STOP. After you send STOP, you may receive one final message confirming the opt-out. You can request help by replying HELP or emailing support@rentyn.ca.
If you opt out, certain SMS-based workflows may no longer be available for that number. You may still receive non-SMS service communications through other channels where permitted.
4. Message and Data Rates
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Delivery depends on your mobile carrier, device, network, and phone number status.
5. Privacy and SMS Data Sharing
Rentyn's use of personal information is described in the Privacy Policy. Rentyn does not sell SMS opt-in data, phone numbers, or SMS consent information. Rentyn does not share SMS opt-in data with third parties for their own marketing purposes.
6. Supported Carriers
SMS availability may vary by carrier and country. Rentyn may use communications providers such as Twilio to send, receive, route, and manage messages.
7. Changes
We may update these SMS Terms from time to time. The updated version will be posted with a new "Last updated" date.